Carolina Castillo
OPERATIONS’ DIRECTOR
Carolina has been working closely with Alfonso since 2008. She is extremely experienced in managing real estate transactions and in her role as operations manager. Her organizational skills are exceptional, keeping the office running smoothly while motivating and guiding the team with proactivity, determination, and empathy.
Her functions include: Daily Operations Management, Human Resources Management, Team Supervision and Coordination of Departments, Performance Evaluation, Budget Control, Implementation of Company Policies and Procedures, Process Optimization, Definition and Development of Strategies and New Projects, and Crisis Management.
Carolina is passionate about her work, evident in her attitude, persistence and responsibility, as well as in her relationships with her team and clients.
Marina Castillo
TRANSACTION’S COORDINATOR
Marina allows real estate agents to focus on selling properties while managing the technical and administrative aspects of transactions. She joined our team in 2021 with a solid background in IT systems management, business administration, and internal organization.
Some of her functions include: Document Management, Process Tracking, Coordination Between Parties, Legal Compliance Verification, Coordination of Inspections and Appraisals, Handling Contingencies, Facilitating the Closing, Updating Involved Parties, Problem Resolution, Review of Payments and Commissions.
Alex Garre
EXECUTIVE ASSISTANT & LISTING COORDINATOR
Since Alex joined our team in 2023, she has taken on crucial responsabilities in supporting our real estate team, ensuring smooth operations, and enhancing overall efficiency. Here's a breakdown of her responsibilities:
Administrative Support, Calendar Management & Scheduling Showings, Travel Arrangements , Communication, Client Interaction, Listing & Document Preparation, Data Management , Client & Marketing Coordination, Project Management, among others.
Her extensive experience in customer service (over 25 years) and proficiency in speaking multiple languages (at least 5) contribute to a great sense of empathy towards clients and colleagues. With a background in sociology and Expert in emotional therapy, she consistently brings a very human and enriching perspective to managing day-to-day events.
Katrina Batten
LEADS COORDINATOR
Katrina first joined our team in 2019, acting as Alfonso´s personal assistant. Since 2023 she coordinates new buyer and vendor leads, organises viewings and provides general administrative support.
Having grown up in Germany, she has also lived and worked in the UK and moved to Malaga in 2018. Her love for languages, five years experience of real estate on the Costa Del Sol and her dedication to customer service are valuable assets for her current role.
María Antonia Vergara
SENIOR REAL ESTATE AGENT
Mª Antonia, exceptional Real Estate Agent, hailing from KW Miami, whose expertise and professionalism make collaboration an absolute pleasure. With a proven track record, she brings a wealth of experience and dedication to ensuring a seamless and successful real estate journey for her clients.
Some of her functions include: Client Relationship Management, Property Search and Recommendations, Negotiating on Behalf of Buyers, Coordinating Showings and Property Tours, Market Analysis and Expertise, Assisting with Financing and Legalities, Post-Sale Follow-Up.